A property manager came to us with a clear problem: 50 short-term rental properties, guests messaging at all hours, and a team that couldn't keep up. We built them an automation. It worked so well that it became a product.
VALIRIS is now a standalone SaaS platform for short-term rental operators. It handles guest communications automatically (90%+ of messages, in any language, at any hour) while giving operators full control over the AI's behaviour.
It proactively offers extras (late check-out, early check-in, add-ons), handles escalations properly, and learns from every conversation it has. Five properties pulled in over £1,400 in net add-on revenue in a single month.
Visit valiris.io ↗Handles the full conversation. Answers questions, sends codes, offers extras, escalates when needed.
Operators define exactly what the AI does in any situation. Trigger keywords, response steps, and escalation conditions are all configurable.
A document library the AI searches to answer property-specific questions. Gets smarter every time a human resolves an escalation.
The AI proactively offers relevant extras at the right moment. Handles confirmation and routes guests to a payment link.
AI resolution rate, response times, escalation patterns. Shows exactly where to focus to push automation higher.
The AI responds in whatever language the guest writes in. No configuration needed.